Frustration in lockdown Britain: customers of Virgin Media and some other internet providers have been encountering connectivity problems throughout Monday evening, putting an end to box set binges and Zoom meetings. It also affected Virgin Mobile customers on the EE network.
Additionally, users of internet service providers that link in to some of Virgin Media's infrastructure have also reported sporadic connectivity issues, according to various downtime monitors.
Some user reports suggest the problems have been occuring on an hourly cycle.
In an update issued at 8:30pm on Monday evening, Virgin Media acknowledged the issue, but were unable to provide more information about the cause. It said: "Our teams are urgently looking into the issue and will work flat out to fix it the moment the problem is fully identified. We know how frustrating this is and we apologise."
In what has been a bad evening for internet connectivity across Europe, Vodafone confirmed that it also had technical issues earlier on affecting its German network causing more frustration for surfers and streamers alike.
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